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Shipping & Returns information.
Shipping
,
1. After the check out process is completed, payment can be made by:
T/T or wire transfer to our bank. PT Bank Central Asia Tbk, Swift Code 0140130, Account Number 1302119478, Name Paulus Andi Nalwan. There are USD30 additional payment for bank charge
Paypal account in sales@deltakits-sby.com. There are 3.4% additional for Pay Pal charge
2. Confirmation of payment can be made through SMS to 0816534847, email or fax 031-5054561 sales@deltakits-sby.com
3. Please include with the confirmation order number so that we can expedite the process
4. Confirmation from the parties will be through SMS, email or on the status of the web in 1 x 24 hours of work
5. Please address that is included in the data address of your account is current and complete with a house number clearly so that the expedition can find your location with easy
6. If you move address, please update the data immediately on your account
7. To allow validation, please include the name of the recipient of goods in the place where the expedition because you usually ask for it at the time of bringing goods
8. Order status can be viewed on the website or asked us to admin helga@delta-electronic.com at 031-5020210 or at work with Miss. Helga
9. In the event of a delay in response, the error of goods and other complaints, complaints can be posted on the SMS 0816534847 or email paulus@delta-electronic.com
MERGE ORDER
1. Store Delta, Delta Kits (Surabaya) and Delta Robotic were joined in a Delta Electronic Group, for reducing the shipping cost, you could combine your order with a every shopping cart at the divisions in a one-time delivery
2. When you check out in each shopping cart, write the memo that this order will merged with the order number .... in the comment field
3. In a 1x24 hours of work, our admin will tell the cost-calculation and confirmation of your
4. Then you can start the process from the point 1 Shipping confirmation after you agree to our
5. In the event of a delay in the response, posted on the complaint can SMS 0816534847 or email paulus@delta-electronic.com
Refunds
1. Without the agreement first, the goods can not be returned or exchanged, except for any damage or physical errors in the delivery of goods
2. When the error or physical damage, then the goods can be exchanged with the back to make a complaint paulus@delta-electronic.com email or SMS 0816534847
3. The deadline for exchange of goods due to shipping errors or physical damage is 20 days from the date when the goods depart from our offices
4. Any goods that may be sent back to our offices and the exchange will be made at the time the goods have been received in good condition along with proof of shipping transactions and delivery back your account number
5. Charges as a result of this error will be our full responsibility, while the cost of shipping we will refund back to your account (using the BCA is expected to expedite the process so that the refund)
6. To account outside the BCA, please include the full name (with spelling according to the book on your savings), Bank Name, Branch Bank, City and the address of your bank
Warranty
1. Warranty for 1 year from the date of invoice applies to all products manufactured by Delta Electronic
2. Warranty valid as long as there is no physical damage to the seal or seal-our
3. For products that Delta Electronic Cassing has packed in and be sealed, the applicable warranty is a full warranty (maintenance & raw materials)
4. For products that are not Delta Electronic Cassing packed in and be sealed, the warranty is valid only warranty maintencance
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